Translated 's Research Center

AI and the Ethical Challenges in Public Service


Tech

The article discusses the ethical challenges posed by artificial intelligence (AI) in public service settings. It highlights incidents in South Korea where robots malfunctioned, leading to fatal outcomes, such as a robot 'suicide' and a fatal accident involving a robot at a vegetable plant. These incidents underscore the increasing complexity and autonomy of AI technologies, raising concerns about their impact on workplace dynamics and societal structures. South Korea is noted as having the highest robot density worldwide and faces issues of overwork, which may even affect AI systems. Comparatively, Nigeria's public service is portrayed as inefficient and under pressure to integrate AI responsibly. The piece emphasizes the need for a careful approach to AI integration, advocating for reengineering and ethical oversight to ensure AI enhances rather than exacerbates existing inefficiencies. It argues that AI should not replace fundamentally flawed systems but rather be employed within environments where processes are well-defined and ethical considerations are prioritized, ensuring data privacy and human rights are protected.