In the aftermath of a devastating fire in Crans-Montana, as captured in a poignant film by Westschweizer TV, families of the victims continue to endure emotional and administrative challenges. They recount their emotional struggles, such as the suppression of emotions during the tragic night and enduring the excruciating wait for updates. Despite the expiry of media coverage, these families face ongoing difficulties, including navigating complicated administrative processes in French hospitals. While immediate financial aid has been a relief, the families primarily seek justice and accountability from those responsible for the tragedy. Their story emphasizes a stark reality of quiet suffering and the enduring quest for closure.